Join a global consultancy that’s transforming customer experiences with AI, data, and human insight.
View OpportunitiesAt Creative Communications Lab, we don’t just advise — we deliver measurable change. Our people are at the heart of every transformation project, working alongside global enterprises to improve customer journeys, optimise processes, and harness the power of AI.
Location: London / Hybrid
What you’ll do: Lead workshops with C-suite stakeholders, design data-driven customer journeys, and oversee transformation programmes.
Who we’re looking for: 7+ years in consulting or CX transformation, strong facilitation skills.
Apply NowLocation: Madrid
What you’ll do: Build predictive models, design AI-driven routing tools, and support client analytics dashboards.
Who we’re looking for: 4+ years in data science, Python/SQL expertise, interest in customer experience analytics.
Apply NowLocation: Remote (Europe-based)
What you’ll do: Manage delivery of large-scale CX and process improvement projects, working with enterprise stakeholders.
Who we’re looking for: 5+ years in project/programme management, familiarity with ITIL/ISO standards.
Apply NowLocation: Singapore
What you’ll do: Run structured workshops with clients to design strategies for AI adoption and customer journey improvements.
Who we’re looking for: 3+ years in consulting, strong facilitation and design thinking skills.
Apply NowIf one of these roles is right for you, apply directly by uploading your CV and cover letter below. If you don’t see a perfect match, we’d still love to hear from you — we’re always looking for exceptional talent.
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